Community Assessment
Not every organization is ready for a member community — and not every platform is the right fit. We help you decide with clarity
Why this service matters
- Launching or running a community without the right foundations often leads to low engagement and wasted resources.
- Our structured assessment reviews your current community health (if you already have one) or evaluates opportunities and challenges if you’re considering a launch.
- We help you build a clear business case so your leadership team can see the value and support the investment.
What we deliver
- An assessment report with actionable insights about your readiness and/or current community health.
- Opportunities & challenges analysis to guide decision-making.
- An online community blueprint, outlining structure, features, and governance needed to launch.
- Practical roadmap with next steps for engagement, adoption, and sustainable growth.
How it works
- Discovery: We begin with a conversation to understand your goals, challenges, and what success looks like for your association.
- Assess: We conduct a structured review of your current community health (if you have one) or evaluate your readiness and opportunity to build one.
- Recommend: Based on the assessment, we help you build a business case and identify priorities, risks, and resource needs.
- Build & Launch: With your approval, we provide a blueprint, select the online community platform, and lead the implementation to put your plan into action. We help you launch a community that’s aligned with your objectives, with tools and guidance to begin strong.
Online community kickstart guide 2025
A practical playbook for association leaders
Build engagement. Improve retention. Unlock non-dues revenue.
This free guide gives executive directors and senior staff a step-by-step plan to launch or strengthen an online member community without extra jargon or fluff.
Who it’s for
Association leaders, board members, and senior staff responsible for member value, programs, and growth.
What you’ll learn
• How to align your community to mission and measurable goals
• A simple launch plan with roles, timelines, and must-have features
• Proven tactics to drive ongoing engagement and content sharing
• How to show ROI to your board with clear metrics and stories
• Practical ways to generate non-dues revenue without hurting trust
What’s inside
• 14-page guide with checklists and examples
• Quick-start action plan
• Links to additional resources
Get your copy of our guide here!